1. | Physical merchandise may be returned within 90 days of purchase as long as it is in new, unmarked, re-sellable condition. If the item was purchased as part of a kit, all physical items in the kit must be returned. Digital items within a kit are not refundable. We cannot process partial kit returns. | ||||||
2. | To return materials, please visit your store.veritaspress.com customer account to request a return, call our service department at 1-800-922-5082, or send a detailed email to info@veritaspress.com to receive a Return Merchandise Authorization (RMA).
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3. | Returns sent back outside of 90 days of purchase are not eligible for a refund. | ||||||
4. | Please pack returned merchandise carefully to avoid damage in shipping. Damaged items will be discarded without refund or shipped back at the family’s cost. If items are returned using USPS, we recommend insuring the package. | ||||||
5. | Once we receive the items according to the instructions provided, the return will be processed, refunded to the original form of payment used, and confirmation of its completion sent. If a refund is due, and the original form of payment is unable to be processed, a refund check will be issued to the billing address on file. If an exchange has been requested, a confirmation email regarding all relevant details will be provided. |
1. | Veritas Press will match retail pricing of most companies for non-proprietary material. Our Price Match Policy does not apply to used book resellers, coupons, third-party sellers (such as on Amazon), books that do not match the ISBN of the book we carry, proprietary material, or kits/packs. | ||||
2. | Requests for price matching must be made prior to purchase via an email to info@veritaspress.com and include:
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3. | If the price matching request meets the requirements, a quote will be created and the family contacted for payment processing. | ||||
4. | Price matching is not available for previous purchases. |
1. | Veritas Press reserves the right to change prices at any time and without prior notice. |
2. | We will honor the website price over the printed catalog price. |
3. | We will honor prices in a valid, unexpired quote created before a price increase. |
1. | eBooks, lesson plans, PDF's, downloads, and digital merchandise, with the exception of Self-Paced Courses, are non-refundable. |
1. | A student’s one year of access to a Self-Paced course begins when they first start the course by accessing the course content. The Self-Paced license codes do not expire. | ||||||
2. | Self-Paced Courses are refundable within 90 days of the start date if less than 50% of the course is completed. Excludes Audit courses. | ||||||
3. | Self-Paced Course extensions may be purchased for either 30 days or 180 days at a time. Extensions are nonrefundable. Completed Self-Paced courses are not eligible for extension. Audit versions of Self-Paced courses may be extended, but not returned. | ||||||
4. | The course must be finished within 24 months from the start date. See Appendix A for pricing. | ||||||
5. | Lessons cannot be pushed past graded assignments. | ||||||
6. | Veritas Press is an accredited institution, which compels us to abide by grades and record keeping policies. Requests to re-grade an assessment are limited to tech issues and may be requested by submitting a Grade Update Request. | ||||||
7. | Self-Paced courses may be reset in order to start the course over from the beginning.
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8. | If a family would like to return Self-Paced courses purchased during a BOGO sale, they may return the two courses, subject to conditions outlined in Self Paced Courses, and receive a refund for one of them (the second not being eligible for a refund since it was free). Families may not return and receive a refund for one course and keep the free course, both courses must be returned. | ||||||
9. | Self-Paced Omnibus Courses require additional reading material in order to complete the course. Self-Paced History Courses reference optional reading material to supplement the course. All books may be purchased in the Veritas Press store and our course materials are aligned to the editions/translations found there. If you choose to use other editions/translations, please note that references may be worded differently, resulting in incorrect answers. |
1. | Veritas Bible subscriptions are refundable within 90 days of purchase. |
2. | Subscriptions begin at time of purchase and renew automatically unless canceled by the subscriber. |
1. | All live courses are purchased and registered separately from Complete Grade Level Packages and are subject to Veritas Scholars Academy Terms and Conditions. | ||||||
2. | The following return policy applies to the Complete Grade Level Packages:
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3. | If a Complete Grade Level Package includes Live course kits, a Veritas Press Representative will confirm that the Live course seat has been registered before processing the payment for and shipping the curriculum order. | ||||||
4. | If the family purchasing the package does not register for the Live courses within 30 days from the order date, the order will be canceled. | ||||||
5. | Deposits are refundable only before a seat is registered. If the desired section is available and registered under the student's account, the deposit is no longer refundable. | ||||||
6. | Please see Appendix A for more details pertaining to live course terms. |
In order to ensure the speed and safety of your order, we search for the best shipping option available. Orders cannot be held to ship at a future date. | |||||||||
1. | Residential orders:
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2. | Canadian orders:
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3. | International orders:
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4. | School orders:
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5. | Distributor and Reseller orders are defined in the relevant written agreements. |
This section of Terms and Conditions is for the purpose of effectively delivering online classes. It is made between Veritas Press, Inc. (“Veritas”), dba Veritas Scholars Academy (“VSA”), each individual student ("Student") and his legal guardian(s) (“Parents”), and each person auditing a course ("Auditor") and his Parents. A teacher (“Teacher”) who will be an agent of Veritas for all matters related to each course will be assigned to teach, grade learning assessments and assignments, and communicate Student’s progress with Parents.
Academic Year (June 1 - May 31)
Veritas Scholars Academy Academic Calendars
Summer A - First Monday after Memorial Day through 6 weeks - June 3, 2024 through July 12, 2024
Summer B - Monday seven weeks after Memorial Day through 6 weeks - July 15, 2024 through August 23, 2024
School Year - Tuesday following Labor Day through the Friday preceding Memorial Day - September 3, 2024 through May 23, 2025
1. | Student Age: VSA live course students, both part-time and full-time, must fall within the minimum and maximum age limits noted on the course prerequisites in the course listing. The maximum age cannot exceed 19 years old for any live course, audit course, or extracurricular/club. | ||||||||||||||||||||||||
2. | Parental Responsibility: Parents are expected to assume primary responsibility for their Student’s education and to:
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3. | Handbooks and Syllabi: Parents agree to policies in the VSA Parent/Student Handbook, the VSA Technology Handbook, and the Syllabus for each course in which their student is enrolled. | ||||||||||||||||||||||||
4. | Contact Information: Families will make timely changes to contact information in their account found on the Veritas website: https://vpsa.veritaspress.com. | ||||||||||||||||||||||||
5. | Attendance: Students are expected to attend all live online classes. Students will make every reasonable effort to be present for class. Class archives are available in the Learning Management System. Students are expected to watch archives and complete the Archive Viewing Report for any missed classes. Students are responsible for obtaining any notes or assignments and completing any graded material from any classes missed. | ||||||||||||||||||||||||
6. | Waitlists: Waitlists help Veritas determine when there is demand for more sections of a course at a particular meeting time. If and when demand is sufficient, Veritas will open new sections to meet the needs of waitlisted students. Therefore, the same deposit to register for a secured seat is required to go on the waitlist.
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7. | Cancellations or Changes to Courses: Course offerings and teachers are subject to change without notice. When cancellations or changes are made by VSA, registered students may elect to be transferred to a different section if seats are available and will not be charged a transfer fee. Upon withdrawal from the course within ten days of the cancellation or change notification, any deposit and paid tuition may be refunded, or course credit provided, at the customer’s discretion. | ||||||||||||||||||||||||
8. | Arbitration: Any claim or controversy arising out of or relating to the use of the Veritas website, registration in any classes or clubs, use of Veritas product(s), or any act or omission for which a Parent may contend that Veritas is liable, including but not limited to any claim or controversy as to arbitrability (dispute), shall be finally and exclusively settled by binding arbitration. Judgment upon any award rendered by the arbitrator may be entered by any state or federal court having jurisdiction in Lancaster, Pennsylvania. The arbitrator shall not have the power to award damages in connection with any dispute in excess of the actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. | ||||||||||||||||||||||||
9. | Neither the Parent nor Veritas shall be entitled to join or consolidate claims in arbitration by or against other consumers or arbitrate any claim as a representative or member of a class or in a private attorney general capacity. The Parent voluntarily and knowingly waives any right they have to a jury trial. These terms provide that all disputes between the Parent and Veritas will be resolved by binding arbitration. The Parent thus gives up any rights to go to court to assert or defend his/her rights. The Parent also gives up his/her rights to participate in or bring class actions. Parent’s rights will be determined by a neutral arbitrator(s), not a judge or jury. |
Terms and conditions are subject to change. Advance notice of any significant changes will be provided.
Books and other required materials are in addition to the published course costs.
*Available only to Full Time Diploma students
**Includes $100 lab fee
***There is no payment plan or pre-pay discount for summer courses. Balance is due no later than two weeks prior to the first day of class. A $95 nonrefundable deposit may be used to register a seat for a summer course.
1. | Courses enrolled between December 1 and July 31 are eligible for the Paid-In-Full discount of $25 discount per course. Courses must be paid for in one payment transaction, with the exception of Waitlist courses. |
2. | Does not apply to extracurriculars, Self-Paced courses, VSA Clubs, or summer classes. |
3. | If a course is placed on the Waitlist between December 1 and July 31 and a seat becomes available and the student is automatically enrolled, the Waitlist course will automatically be placed on the payment plan. The Parent may choose to pay the balance in full by contacting info@veritaspress.com within twenty-four hours of seat enrollment to receive a refund equal to the discount. |
4. | The paid-in-full discount will be applied immediately when the full cost of the course is paid at time of purchase either by placing an order on the phone through a service representative or by enrolling online. |
1. | Live and Audit course registrations completed during the payment plan enrollment period between December 1 and July 31 are eligible for the monthly payment plan. Extracurriculars, Self-Paced courses, VSA Clubs, and summer classes are excluded. |
2. | Live course registration requires a $95 nonrefundable deposit for each course seat. |
3. | Families on the payment plan will be charged on the first of each month, beginning on April 1 (or beginning the month courses were enrolled if after April) through December 1 in equal installments using the credit card on file. |
4. | If a course is added or dropped during the payment plan enrollment period, the per-month payment will adjust to the outstanding balance divided equally among the remaining months with the final payment on December 1. |
5. | VSA account credit will be applied to the balance before the payment plan monthly amount is calculated. |
6. | In the event that three attempts at charging the credit card are unsuccessful, student(s) will be removed from all online courses until the monthly balance owed is paid in full, including a $25 service charge/per class to reinstate the courses. |
7. | If the primary credit card declines, Veritas Press reserves the right to charge secondary card(s) on file. |
8. | Rewards Club discount will be applied to the final payment of the payment plan. |
9. | Waitlist courses registered within the payment plan enrollment period will automatically be placed on the payment plan if a seat becomes available and the student is automatically enrolled, even if seat enrollment falls outside of the payment plan enrollment period. |
1. | A nonrefundable deposit of $95 is due at the time of registration. The course deposit holds a seat in the registered class and covers administrative costs associated with the registration process. |
2. | Deposits are non-transferable between students. |
1. | If a summer A, B, or C course is dropped before the DE registration closure date of June 10 then 100% of the DE payment will be credited (not refunded) to a student’s account. If a school year (Sept - May) course is dropped before the DE registration closure date of November 15 then 100% of the DE payment will be credited (not refunded) to a student’s account. If the course with DE enrollment is dropped after the term DE refund end date, the DE payment is forfeited. |
2. | Credited DE payments may be 100% refunded to the payment method used by submitting a request for refund to the service department within 30 calendar days from the Dual Enrollment Term refund end date. |
Please visit here for more information about Dual Enrollment.
1. | Members are eligible to receive benefits for 12 months from the date of Rewards Club purchase. | ||||||
2. | Customers must purchase the Rewards Club from their store.VeritasPress.com account. This will allow membership benefits to be automatically applied to the customer’s account. Program benefits and coupon codes cannot be applied retroactively, and the purchase is non-refundable. | ||||||
3. | The $5 gift certificate for every $100+ of books purchased at store.VeritasPress.com will be in effect up to one year following the purchase of the Rewards Club Membership order. Gift certificates cannot be accrued on the order also containing the Rewards Club Membership. Gift certificates will be sent to the email address on the customer account. For example, a $200 order will receive a $10 gift certificate. | ||||||
4. | If a customer places more than one order that was billed on the same day, the orders will be combined when calculating the value of the gift certificate. | ||||||
5. | Gift certificates are available for Rewards Club members to use on subsequent orders. Gift certificates are transferable and can be used by anyone with the certificate code. Certificate codes are not replaceable. | ||||||
6. | Multiple Gift Certificates can be applied to one order. If the value of the Gift Certificates exceeds the order total, the remaining balance can be applied to another order. | ||||||
7. | The $100 refund is for four or more Live courses enrolled per student. This benefit may be used for multiple students within the same family. Excludes Self-Paced, Summer, Diploma Independent Study, Secondary You Teach Diploma, Clubs, External courses, and Audit courses. The four or more enrolled courses must all be in the same academic year.
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8. | Buy two Self-Paced courses and get the third Self-Paced course of equal or lesser value for free within the same order. Cannot be used in conjunction with other promotions.
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9. | Resellers, wholesalers, organizations, schools, churches, etc., are not eligible for participation in the Rewards Club. |
1. | Section Transfers are defined as moving a student from one section to a different section of the same live course. Course Changes are defined as moving a student from one live course to a different live course. | ||||||||||
2. | In order to request a Section Transfer or Course Change, both sections or courses must be within the same Academic Year (June 1- May 31).
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3. | For transfers during the first week of a Summer term, the student will be behind and must catch up. One day of a Summer term is equivalent to one week of the regular School Year. | ||||||||||
4. | Upon request, a waitlist course can be transferred to another waitlist section of the same course, a different waitlist course, or an enrolled course. However, enrolled courses cannot be transferred to a waitlist course. The transfer fee will be waived for students transferring from a waitlist section to a different section of the same course newly opened to accommodate student volume. | ||||||||||
5. | Live courses cannot be transferred to or from a Club (extracurricular) or Self-Paced course. | ||||||||||
6. | Section transfers, course changes, and audit requests are accompanied by a $15 transfer fee (free for Premium Full-Time Students). | ||||||||||
7. | Courses and sections are non-transferable between students. | ||||||||||
8. | If a student is transferred from a more expensive course to a less expensive course, a refund/VSA credit is issued based on the timetable outlined in the Course Refund Policy. | ||||||||||
9. | Course change requests for the current academic year submitted on December 1 or later of the same academic year are subject to approval by VSA Administration. |
Click here to submit requests for section transfers and course changes.
1. | BEFORE SCHOOL YEAR STARTS: Course withdrawals prior to the first day of the first quarter will receive a full refund, less deposit. Refunds will be to the original payment method unless the VSA account has an outstanding balance, in which case the refund will be applied to the balance first. | ||||||
2. | FIRST TWO WEEKS OF SCHOOL YEAR: Course withdrawals within the first two weeks of the first day of the first quarter of the School Year will receive a full course credit, less deposit, to their VSA account. | ||||||
3. | BEFORE DECEMBER 1:
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4. | ON OR AFTER DECEMBER 1: No refund or account credit will be provided for course withdrawals that occur on or after December 1. | ||||||
5. | AFTER DECEMBER 1 THROUGH THE END OF 2ND QUARTER: Any student who enrolls in a full-credit, full-cost course after December 1, and the course withdrawal occurs within two weeks of enrolling in the course, may receive a full course credit, less deposit, to their VSA account. | ||||||
6. | DIPLOMA MID-YEAR (SECOND SEMESTER) ENROLLMENT: If a full-time Diploma student registers for a full-cost, full-credit, mid-year (second semester) enrollment, they will receive a full course credit, less deposit, to their VSA account if the course is withdrawn within two weeks of the course enrollment. | ||||||
7. | PART-TIME MID-YEAR (SECOND SEMESTER) ENROLLMENT: If a part-time student enrolls in a half-cost, half-credit, mid-year (second semester) course and then withdraws from the course, no VSA account credit or refund will be provided. | ||||||
8. | SUMMER TERMS:
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9. | CLUBS: If a club is dropped before the first club meeting or by September 30th, whichever occurs first, the full cost of the club will be refunded to the payment used at the time of enrollment. Clubs dropped after the first meeting or September 30th will not be eligible for a refund, with the following exception:
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10. | Refunds will be credited to the original payment method. If the original payment method is no longer available, a refund check will be issued to the billing address on file. |
1. | Waitlist deposits on Live courses are non-refundable unless:
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1. | VSA account credit created during the current calendar year expires the first day of the second semester after the next calendar year. Example: VSA account credit earned in 2024 will expire on the first day of the second semester in January of 2026. No cash refunds will be provided. |
2. | VSA account credit is not eligible towards curriculum purchases. |
3. | If a VSA account has an outstanding balance, any generated credit will be applied to the balance before a refund is processed. |
1. | Enrollment for the mid-year (second semester) opens at the beginning of midterm week and ends on the first day of the second semester. |
2. | Beginning in the second semester, and upon request, families of a non-Diploma student can receive a prorated price of 50% off the full-course price. Prorated courses are awarded half course credit. |
3. | Part-time students who have purchased courses at the prorated amount and then withdraw will not receive VSA account credit or a refund. |
4. | Full-time (Diploma) students who have purchased courses at full price will receive full VSA account credit, less deposit, if withdrawn within two weeks of the enrollment date. |
1. | 100% credit card refund of the diploma enrollment fee is given if the withdrawal from the program occurs at least 24 hours prior to the Academic Advisor consultation. |
2. | 50% credit card refund of the enrollment fee is given if withdrawal from the program occurs within three days following the consultation. |
3. | If registering prior to the consultation, then all Terms and Conditions rules apply. |
1. | A Scholarship Application is made available to families in early March. The scholarship application is due in early May. Recipients are notified in mid-late June and scholarship money is applied in August. |
2. | Scholarship funds cannot be applied towards course deposits, summer courses, self-paced courses, and curriculum. |
3. | Students do not need to be enrolled in a course prior to applying for a scholarship. However, if the student is awarded a scholarship, then that student must be enrolled in a course, with the $95 deposit paid, before the scholarship can be applied to the balance. If the family paid in full, a refund is issued. |
4. | Scholarships are awarded per student/per course. If a family were awarded a total of $100 for two live courses, for example, and only register for one, the family would only receive a $50 scholarship. |