Terms and Conditions
Books and Curriculum
Merchandise may be returned within 90 days of purchase as long as it is in new, unmarked, re-sellable condition. E-books, however, are non-returnable, non-refundable.
- To return materials, please give our service department a call at 1-800-922-5082 or send a detailed email to firstname.lastname@example.org in order to get a Return Merchandise Authorization (RMA) number. This number will go on the outside of the return package as well as on the invoice inside the package.
- Please pack returned merchandise so that there is no movement during shipping and products return to us in the same condition you received them. Damaged and used items will only receive a 70% refund. (Note: If shipping items back using USPS, we recommend insuring the package.) Consumed items are not returnable and will not receive a refund.
- Credit card refunds will be returned to the card used on the original purchase once the return package has been received by Veritas. If the refund is rejected after an initial attempt, we will issue a refund check.
- Refunds take 10-15 business days from the date received (or up to 30 days in the summer months).
- If original order was damaged, defective, or incorrectly shipped from Veritas, please contact us within 90 days at email@example.com detailing the issue so that we may best assist you in correcting the error.
- Refunds for Self-Paced courses are only available within 90 days of the date of purchase.
Veritas Scholars Academy
Terms and Conditions
2019-2020 School Year
This agreement is for the purpose of running efficient and effective online classes. It is made between Veritas Press, Inc. (“Veritas”), dba Veritas Scholars Academy (“VSA”), each individual student or his legal guardian (“Student”), the parent(s) of each Student (“Parents”), and each person auditing a course or his legal guardian (“Auditor”). A teacher (“Teacher”) who will be an agent of Veritas for all matters related to each course will be assigned to teach, grade all work, and communicate Student’s progress with Parents.
- Parental Responsibility: Parents are expected to take primary responsibility for the Student’s education and to:
- Ensure each course is used by an individual Student.
- Ensure Student is the appropriate age for the course.
- Ensure that if more than one Student is enrolled in the same course, each Student must have his own computer, headset, and microphone.
- Ensure Student will have sufficient mastery of English writing skills including grammar, vocabulary, and expression commensurate with the level of the course.
- Ensure Student has a reasonable ability to type on a computer keyboard.
- Supervise Student’s academic work to ensure that assignments are completed in required formats and by due dates.
- Monitor Student’s learning assessments (tests, exams, etc.), as applicable, to ensure academic integrity.
- Procure all required equipment, books and materials, in the version stipulated by Veritas, needed for each registered course.
- Ensure that Internet and Learning Management System access, computer, headset with microphone, and any additional technology such as a smartphone camera or scanner needed for Parents and Student are working properly.
- Ensure Student makes every reasonable effort to be present for class.
- Stay current with teacher messages in the Learning Management System.
- Pay all tuition and fees in a timely manner as outlined in Appendix A.
- Handbooks and Syllabi: Parents agree to policies in the Parent/Student Handbook, the Technology Handbook, and the Syllabus for each course in which their student is enrolled.
- Contact Information: Families will make timely changes to contact information in their Account found on the Veritas website: https://vpsa.veritaspress.com.
- Attendance: Students are expected to attend all live online classes. Students will make every reasonable effort to be present for class. Class archives are available in the Learning Management System. Students are expected to watch archives and complete the Archive Viewing Report for any missed classes. Students are responsible for obtaining any notes or assignments and completing any graded material from any classes missed.
- Wait Lists: Waitlists help Veritas determine when there is demand for more sections of a course at a particular meeting time. If and when demand is sufficient, Veritas will open new sections to meet the needs of waitlisted students. Therefore, the same deposit to register for a secured seat is required to go on the waitlist. Waitlist deposits are non-refundable unless:
- Veritas is unable to offer a seat in the waitlist section and does not offer another section of the course on the same day and times by two weeks after the start of school or, in the case of a summer class, two weeks prior to the start of the summer term.
- The student takes a different section of the same Veritas class during the same year.
If a student pays the deposit to be on a waitlist for a class (e.g., Section A) and then pays the deposit for an open seat in a different section of the same class (e.g., Section B), and then the waitlisted class (Section A) has an opening, the deposit paid for the second registration (Section B) will be transferable to the registration balance of the waitlisted class (Section A). One deposit may be transferred into a waitlisted section, as outlined above. However, if a third registration (Section C) is also made, that deposit is not transferable.
If a student pays a waitlist deposit and does not register for a different section of that class, and then decides he wants to remove himself from the waitlist and take a different class, the waitlist deposit fee is transferable to the different class.
- Cancellations or Changes to Courses: Course offerings and teachers are subject to change without notice. When cancellations or changes are made by VSA, registered students may elect to be transferred to a different section if seats are available and will not be charged a transfer fee. Upon withdrawal from the course within ten days of the cancellation or change notification, any deposit and paid tuition may be refunded, or course credit provided, at the customer’s discretion.
- Arbitration: Any claim or controversy arising out of or relating to your use of our website, your registration in any classes or clubs, your use of our product(s), or any act or omission for which you may contend that we are liable, including but not limited to any claim or controversy as to arbitrability (dispute), shall be finally and exclusively settled by binding arbitration. Judgment upon any award rendered by the arbitrator may be entered by any state or federal court having jurisdiction in Lancaster, Pennsylvania. The arbitrator shall not have the power to award damages in connection with any dispute in excess of the actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. Neither you nor we shall be entitled to join or consolidate claims in arbitration by or against other consumers or arbitrate any claim as a representative or member of a class or in a private attorney general capacity. You voluntarily and knowingly waive any right they have to a jury trial. These terms provide that all disputes between you and us will be resolved by binding arbitration. You thus give up your rights to go to court to assert or defend your rights. You also give up your rights to participate in or bring class actions. Your rights will be determined by neutral arbitrator(s), not a judge or jury.
Terms and conditions subject to change. Advanced notice of any significant changes will be provided.